Always Working To Serve You
Crown Flooring & Cleaning strives to provide trusted, premium flooring solutions for our customers and we are grateful for the continued feedback from the community. Browse our latest comments from Google and Facebook and we invite you to leave us a review as well. We love to know how we’re doing and if there is anything else we can do to better serve you.
What They Say
Craig Tyer
1695467794
A+ service provided by true professionals. I am more than happy with the final product and I’m looking forward to doing business again soon. I highly recommend trying them out if you’re shopping for... new floors. Thanks -Craig Tyerread more
Craig Tyer
1695467591
A+ service and final product. Great communication from the owner throughout the process and the new flooring greatly improved the look and feel of my new house. I look forward to doing business... again.
-Craig Tyerread more
-Craig Tyerread more
Marie Stanger
1695042435
Crown Flooring did a wonderful job on our large oriental rug and alsoon another smaller one. The prospect of having them steam cleaned in our home was not something we wanted to deal with, ... particularly in this hot high humidity summer. . Crown made it effortless from pick- up to ultimate delivery of our now clean and dry carpets. Give them a call!read more
David Spalding
1694800836
My wife and I just moved into our new house and wanted to get some new carpet in the master bedroom. Went the to the Crown Flooring location in Bedford and picked out what we wanted. They came out... for the measurement, put in the order, and then were able to install within about a week. The process was quick and easy. Also, Jeff who installed our carpet did an amazing job. There was a piece of wood in our closet that was supporting a self that was going to be really tough to get the carpet around or under. He went above and beyond and actually made us a whole new support that connects to the wall. Everything turned out great. Highly recommend this company.read more
Michelle Andrews
1692312893
I brought a 7’ x 5.5’ hand made braided rug to them that came from a home where a puppy had frequent accidents on it. I figured it was hopeless to save because of the smell, but nope. Not only did... they finish it on time, it looks and smells great. The price was fair as well. It’s in my sunroom now and I fully expected to walk in and smell some kind of odor but to my surprise, I smelled nothing! They were super easy to work with. I’m happy I took a chance with them. I highly recommend crown flooring and cleaning. I’ll be a returning customer!read more
Karen Fritsch
1689770443
Sarah Higgins
1685841185
Our dining room rug looks brand new! With having a dog, and a cat, and a toddler, that’s no small task. Thank you Crown Flooring!
Kathleen Stewart Carroll
1670595816
They did a great job .. awesome to work with
Kathleen Carroll
1670595655
Floor looks great !! Great guys to deal with ..
Phil DeLisle
1665249638
I can’t say enough good things about Crown Flooring. Mike, Stacey and Ken were very helpful and knowledgeable during the entire process. Stacey was really great helping make the floor and carpet... selections; Mike was very thorough with the measuring and explaining the process; Ken was great with the scheduling and following up. Their installer, Jamey, does amazing work, very personable and made sure I understood everything going on. The new floor and carpets look absolutely incredible! On top of all that, the pricing and quality of material is excellent. We made the right choice with Crown Flooring - five stars aren’t enough!read more
Phil DeLisle
1665249577
I can’t say enough good things about Crown Flooring. Mike, Stacey and Ken were very helpful and knowledgeable during the entire process. Stacey was really great helping make the floor and carpet... selections; Mike was very thorough with the measuring and explaining the process; Ken was great with the scheduling and following up. Their installer, Jamey, does amazing work, very personable and made sure I understood everything going on. The new floor and carpets look absolutely incredible! On top of all that, the pricing and quality of material is excellent. We made the right choice with Crown Flooring - five stars aren’t enough!read more
Mike Sugalski
1665105920
We made the mistake of thinking we could do a locking vinyl plank flooring system ourselves. After 18 hours of work and half a room done, we threw in the towel and decided to hire a professional. We... called Crown Flooring after seeing a recommendation in a local parent's group for flooring installers. Mike, the owner came out a couple days after I initially reached out to him- it was super quick. Got a installation quote and a date to install a week later! Jamie was our installer. He arrived right when he said he was going to. It was early morning and my wife and kids were trying to get out the door to head to school and Jamie was unbothered by the kids running around and the TV playing. He greeted our dogs, had them get used to him for a minute and then went right to work. He was super organized. He had our failure attempt of installing the floor, pulled up in less than 30 minutes. The finish work he did with the trim and thresholds was seamless. Our fireplace hearth has some difficult angles, and he was able to trim around it perfectly. The flooring system we chose wasn't the easiest to install, but Jamie had no problems with it. His work was clean- there wasn't a trail of dust or scraps left. We had a tight spot around our fridge- Jamie got creative on fixing the issue and it worked seamlessly. We expressed we wanted to use the existing trim again and he did an excellent job saving it and reinstalling it. We'd absolutely have Jamie come back again for our next flooring project. Thank you!read more
Missy Poste (Missy)
1665102767
Absolutely amazing! I cannot recommend Crown Flooring enough. We had just moved in and were trying to remove some carpeting and put down new flooring before we brought in all of the furniture on the... main floor. We looked at multiple companies, but Crown Flooring had by far the best selection, and they were so helpful, kind, and professional.They were so quick and efficient, and the floors look absolutely AMAZING! I would absolutely recommend them to anyone looking for flooring.read more
Michele Poste
1664809661
Crown Flooring made it so easy from start to finish. Mike was super helpful and kept in contact with me throughout the whole job. The install of my flooring went smoothly and with great workmanship.... The floors are impeccable and I could not be more satisfied with the product and the whole process. I will definitely use them again for any flooring I will have done. I highly recommend them! They don’t disappoint! Thank you Crown Flooring!read more
Steve Derok
1663864698
I'd have to say was completely blown away when I walked into this store. They have a lot to choose from which can be a bit overwhelming 😁. The knowledge that Ken and Mike offered was... unbelievable from the very first interaction. They explained all products to us from pro to cons, which was very helpful. Mike came to the house for a consultation and went room by room with us explaining all aspects of the installation process. Super helpful again! My wife and I would recommend this company to anyone that's looking for a smaller store to get that one on one service! Highly recommend!read more
Sheila Buckley
1660851331
We have used Crown in the past for a wood repair and a darker stain and refinish. We were so happy that we went to them again for a new shower. I knew I wanted something a bit different but not too... expensive as I did have a budget. Both Ken and Mike were super helpful and guided me in the right direction. Andy the installer was great! He was a pleasure and super approachable with all my questions. I am thrilled iwth the way the shower came out! Love being able to support small businesses!read more
Tony Lee
1651112019
Many thanks to Crown Flooring for the stellar service with our recent carpet purchase. We're super pleased with the results and the whole process from quote through install has been a breeze - I... wouldn't hesitate to recommend them, we will certainly be repeat customers! Thanks again to Ken and Michael for a job really well done.read more
Jane Davis
1636293919
This is a top notch business. Crowne took a stinky old wool rug I found in a thrift shop for $10.00, throughly cleaned, and re-banded the back for an extremely reasonable price to return to me a rug... that would easily cost $1,000. Great customer service and one stop shopping for floor refinishing, shopping for beautiful flooring of all kinds, at home rug cleaning and even custom made showers that can be made from the beautiful tiles they offer.Only regret: that I didn't find this place sooner. Couldn't be happier.read more
Amanda Methot
1633504283
Crown Flooring helped us transform the bedrooms in our new home! We worked with them prior to closing to get all of our carpet and hardwood ordered and we scheduled the installs 2-3 weeks after... closing giving us time to paint! They understood the importance of us getting settled in our bedrooms! I will definitely be using Crown again. Supporting a local family owned business is where it’s at! Reach out to them for quotes before going to the Big Box stores!read more
CD
1626183100
Thank You Crown Flooring. I have to say that Mike and Stacy along with the rest of the team at Crown are wonderful. We came in with big plans to have about 90% of our floors done. We had LVP, Tile,... rug and hardwood done throughout the house. Stacy was so patient with my wife and I during this very long process. She answered all of our numerous questions with grace and withstood our evolving product changes. Mike was always available for us. If there were any issues, he solved them quickly. Kyle and Ken were terrific too. Crown also has very competent installers. We had Andy in our house for over 10 days and he is quite the craftsman. His attention to detail is amazing and his knowledge is second to none. His work ethic speaks for itself and he's a great person also. Johnny installed the rugs in three bedrooms and on our stairs from the basement up to the top floor. I couldn't believe that one guy could carry in all that rug. He also did great work and is his attention to detail was super as well. You will be fortunate to have Andy and Johnny installing your new flooring or rugs. I can't say enough about those two men. The pricing was competitive and we feel we made the right choice because of there awesome customer service and installers. Do not overlook Crown Flooring you will not be disappointed. We are very happy to have this relationship with Crown Flooring.read more
Jen McC
1619140259
Thank you, Crown Flooring & Cleaning! I can’t rave enough about our area rug coming back to us looking BRAND NEW! This has refreshed our entire space and we couldn’t be happier. *Thank you also for... taking the time to talk about our upcoming projects, offering up expert advice/suggestions... can’t wait to design our bathroom tile, foyer flooring and stair runners with Crown! A+ service!!read more
Jennifer McCarthy
1619139869
Thank you, Crown Flooring & Cleaning! I can’t rave enough about our area rug coming back to us looking BRAND NEW! This has refreshed our entire space and we couldn’t be happier. *Thank you also for... taking the time to talk about our upcoming projects, offering up expert advice/suggestions... can’t wait to design our bathroom tile, foyer flooring and stair runners with Crown! A+ service!!read more
Shelly Ann Dyess
1616204123
Very friendly staff.
Donna Hansen
1613079321
Everything about our experience with Crown Flooring was extremely professional.Ken,in store was very knowledgeable.Mike measured the room perfectly and Jonny did an outstanding job of installing our... new carpet.This was all done in a timely fashion and at a great price.We are happy customers and have recommended them to our nephew.We will have no problem using their services again should the need arise.read more
John Martin
1612985590
Kyle is a really great employee very hard worker and my carpets always come out spotless .
Judy trainor
1608263806
Carpet vs early 1800’s wide Pune flooring. I went with carpet in the living room, my bedroom and two walk-in closets. I’m extremely happy with the carpet, it makes both rooms feel so comfortable and... warm. Cazu was very polite, explained everything he was going to do. He was very friendly as well as his coworker (unfortunately I forget his name), they took extra care to not track mud into the house by making a runner from their van to my front door. They worked great as a team doing their own thing but were there to help each other when they needed it. This was all done within a three day period. I was in a hurry to get it done and Mike squeezed me in. Met my deadline which was amazing. The only sign of them in the end was two rooms carpeted. No mess left behind 😊 The carpet looks great. I’m impressed with the quality of the carpet as I am with the quality of the Installation. The guys did a great job Mike. A great reflection to your company. When the boys room and guest room are ready I’ll be calling til then I’ll recommend you guys to anyone I know looking for carpet. Thanks again for an awesome job.read more
Bill Lafferty
1607189773
Mike and Stacey provided terrific service. They re-carpeted our second floor, did a wonderful job. Highly recommended!
Eric Marchant
1607053141
Mike is a great guy . I would highly recommend his services to anyone in the market for quality and unrivalled customer service .
John Martin
1594299482
carpet cleaning Kyle did a awesome job thanks kyle
K O'Neil
1590689892
Mike and his crew did an outstanding job replacing my living room and kids playroom floors with Rigid Core-tech flooring. The attention to detail during the install is second to none. I also... purchased some area rugs for the living room, and Mike was generous enough to include a free 2x6 runner! Can’t say enough good things about this company. I highly recommend them!read more
Kevin Patrick Burns
1589999269
Outstanding carpet install today by Mike and his crew.
Arrived on time, started the job, and worked straight through to the finish. Very professional and attention to detail was extraordinary.... Will be glad to have them back again for all of my flooring needs. 5 Stars 🏅🏅🏅🏅🏅read more
Arrived on time, started the job, and worked straight through to the finish. Very professional and attention to detail was extraordinary.... Will be glad to have them back again for all of my flooring needs. 5 Stars 🏅🏅🏅🏅🏅read more
Kathryn Payeur
1582498443
3 months ago we had a flood in our basement. At first I wanted to do all the rehab myself, after doing the drywall, I contacted Mike and his team. They did an amazing job on the floors! They were in... and out in only one day, and it looks absolutely amazing! Found out that they do more than floors, so am looking forward to getting a quote for my kitchen and not take any part in that makeover.read more
Liz O'Neil
1578628500
Mike and Stacey were wonderful! From start to finish, they treated us as equals and honestly tried to find us the product that would fit our needs and budget. They were extremely communicative and... helpful. Their installer, Jimmy with helper, made a two day job an easy "while the kids are in school" job. I can't recommend this local company enough, and we shopped around, big and small, even commercial. These are the small business people you want to support and deliver quality product.read more
Kevin Geoffrion
1574594472
My dog tore up a large chunk of carpet and even though they weren't the original installers, Crown said they would come in and fix it. They even saved me money by stitching together several remnant... pieces I had left over so I didn't have to order new carpet. They did a great job, were in an out quickly, cleaned up after themselves, had good communication with me throughout, and the owners were both very friendly over the phone and in person. I would definitely recommend.read more
Billy Barassi
1568640785
Don’t let the name fool you, Crown Flooring & Cleaning does amazing tile work!! We had our kitchen backsplash done last week. From inception with Stacey at the store, to Mike who completed the... estimate, to Ryan who completed the work. Crown met our expectations and beyond. Highly recommended!!read more
Sonia Almeida
1561768801
Crown Flooring and Cleaning replaced all the carpets in our bedrooms. They were professional, courteous and did a great job! I I’ll definitely use them for future jobs and highly recommend them to... others.read more
Danielle Goldfarb
1557805049
Couldn’t be happier with mike and his crew. Such great attention to detail and great customer service too! We would definitely use mike and his crew again (and definitely have plans to)! Thanks!!
Andrea Orme Martel
1552255756
For years I’ve wanted to finish my basement. I still have more decoration to do but adding this rug....🙌🏻🙌🏻🙌🏻 I couldn’t be happier with how it came... out. Picking out a rug was so easy because of all the samples they have and the ability to bring them home and “try them on”! So in love with this rug 😍 thanks guys for everything!!read more
Brian Surran
1549164109
Had Mike and crew sand, stain and finish hardwood floors I installed myself. Let’s just say they made me look good. Very professional. Once I accepted quote Mike gave me timeline and they nailed... it!!! Highly recommend.read more
Jeffrey Hebert
1535922841
Great job putting down my flooring
Charlie Borruso
1532714344
Quality install, fast and friendly service.
Michael King
1529608340
Great job by Mike and his technician Keith. Both super professional, bedroom carpets, hallways and stairs, and area rug all look like new. Can't recommend these guys enough. Great work!!
Ryan VanderWolk
1528595124
Ultimate professionals! Great work and fast!
Wade Ward
1524098315
Had an expensive cash and carry carpet that pretty neglected. The Crown team returned the carpet to me in beautiful condition. I had forgotten just how beautiful this carpet is.
Jay Rodriguez
1517146070
Joyceline Gaulin Roberts
1516753048
Thank you so much Crown Flooring. My rugs look like new and the service was exceptional. We love your store and we will be back to shop for tile flooring. I give them a 10!!!!
Renée Nowlan
1514337286
Had my living room area rug picked up, cleaned and brought back last week. My rug looks brand new and no longer smells like my dog!! Couldn't have been easier. I will be using their services again... in the future, it's perfect for me. Thanks guys!!! �read more
Joe Avila
1512051045
I have seen the work myself, TOP QUALITY. Could use a Company like this in FLORIDA......
Jay Bellaud
1505327739
